Process
Four steps, no surprises.
1 · 2–3 days after your enquiry
Discovery
We talk on WhatsApp or by call about your business, your customers and what the website has to do. We ask what people phone you to ask, what you sell most, and what you want visitors to do when they land on the site.
- What we need from you
- Your time for one honest conversation. If you prefer to write it down first, fill in the discovery form and we will read it before we talk.
- Step ends with
- A shared understanding of the site's job and which package fits.
2 · Within 48 hours of that conversation
Proposal
You get it in writing: the scope, the pages, the timeline and the price, with recurring costs like your domain name and hosting listed separately so nothing appears later as a surprise.
- What we need from you
- Your questions and your go-ahead. Nothing is built before you agree to the proposal.
- Step ends with
- An agreed scope and price, and a 50% deposit to start the work.
3 · 1 to 3 weeks, depending on the package
Design and build
We design and build your pages using your real content, not placeholder text. You see progress as it happens on a private link, so nothing is hidden until the end.
- What we need from you
- Your photos and your logo, plus any text you already have, such as your menu, service list or prices. We shape it into the pages.
- Step ends with
- A complete site, ready for you to review.
4 · Your revision rounds, then live
Review and launch
You review the site and tell us what to change. We refine it within the revision rounds your package includes, then connect your domain name and put the site live.
- What we need from you
- Your feedback in one go, and the balance of the payment before the site goes live.
- Step ends with
- Your site live, a handover call showing you how to update your content, and support for the days your package covers.
The terms, in plain words
- Payment
- 50% to start, the balance before the site goes live.
- Photos and logo
- You send them. We handle the layout, sizing and quality.
- Revisions
- Included after you review the site: Starter: 1 round · Business: 2 rounds · Pro: 3 rounds.
- Support after launch
- Starter: 14 days · Business: 30 days · Pro: 60 days, plus a handover call.
- Recurring costs
- Your domain name, hosting, business email and any paid third-party services are separate and ongoing. We explain them before you commit.
Ready for the first conversation?
Message us on WhatsApp and we will start with the discovery questions. There is no cost until you agree to a proposal.
