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TEKNOVA Digital Agency
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Process

Four steps, no surprises.

From your first message to a live website, here is exactly what happens, what we need from you, and how long each step takes.
  1. 1 · 2–3 days after your enquiry

    Discovery

    We talk on WhatsApp or by call about your business, your customers and what the website has to do. We ask what people phone you to ask, what you sell most, and what you want visitors to do when they land on the site.

    What we need from you
    Your time for one honest conversation. If you prefer to write it down first, fill in the discovery form and we will read it before we talk.
    Step ends with
    A shared understanding of the site's job and which package fits.
  2. 2 · Within 48 hours of that conversation

    Proposal

    You get it in writing: the scope, the pages, the timeline and the price, with recurring costs like your domain name and hosting listed separately so nothing appears later as a surprise.

    What we need from you
    Your questions and your go-ahead. Nothing is built before you agree to the proposal.
    Step ends with
    An agreed scope and price, and a 50% deposit to start the work.
  3. 3 · 1 to 3 weeks, depending on the package

    Design and build

    We design and build your pages using your real content, not placeholder text. You see progress as it happens on a private link, so nothing is hidden until the end.

    What we need from you
    Your photos and your logo, plus any text you already have, such as your menu, service list or prices. We shape it into the pages.
    Step ends with
    A complete site, ready for you to review.
  4. 4 · Your revision rounds, then live

    Review and launch

    You review the site and tell us what to change. We refine it within the revision rounds your package includes, then connect your domain name and put the site live.

    What we need from you
    Your feedback in one go, and the balance of the payment before the site goes live.
    Step ends with
    Your site live, a handover call showing you how to update your content, and support for the days your package covers.

Start with the discovery form

The terms, in plain words

Payment
50% to start, the balance before the site goes live.
Photos and logo
You send them. We handle the layout, sizing and quality.
Revisions
Included after you review the site: Starter: 1 round · Business: 2 rounds · Pro: 3 rounds.
Support after launch
Starter: 14 days · Business: 30 days · Pro: 60 days, plus a handover call.
Recurring costs
Your domain name, hosting, business email and any paid third-party services are separate and ongoing. We explain them before you commit.

Ready for the first conversation?

Message us on WhatsApp and we will start with the discovery questions. There is no cost until you agree to a proposal.